Small Acts of Kindness
“No act of kindness, no matter how small, is ever wasted.” – Aesop What do you do in your business or profession to not just …
Making Connections Over the Holiday Season
Thanksgiving marks the traditional start of the Holiday Season in America and, this year, why not make it both festive and productive. Most of the …
Talking Your Way to Better Service
The 10 important words to say: I apologize for our mistake. Let me put it right. The 9 important words to say: Thank you for your …
Ethos – The Heart of Your Value
Ethos is defined as the characteristic spirit of a culture, era, or community as manifested in its beliefs and aspirations. What is the ethos of …
The Means of Exchange
How do we exchange value in our world? Everything we do in our lives and businesses is about trade in the end. The producers trade …